Frequently Asked questions

You have questions? bioTree has answers! Contact us if you have unanswered questions!

How do I know what has infected my tree?

There are many online resources available to help you diagnose. is a great resource for learning more. We are happy to help you with a diagnosis. Typically, we will ask for you to first send us pictures. That way we can do additional research if needed and consult with our entire team. Some problems are simple to identify with pictures. But for the more challenging problems, we send one of our experts out to look at the problem in person. Occasionally, for a stumper we will collect a sample and send it off to a lab for diagnosis.

Will my tree or plant have to be cut down or removed?

Removal is one option when a plant is unhealthy. We encourage homeowners to evaluate the cost of treatment with the cost of removal and possible replacement. Often treating a tree or plant is less expensive than removing them. Unfortunately, sometimes the level of infestation or problem is too extensive and removal is the best course of action. Our experts will help you evaluate the situation and select the right plan.

How do I sign up?

You can sign up online by clicking Client Login in the upper right corner of any page. You can also sign up over the phone or by email. Our goal is to be the easiest company to work with so you have lots of options on how to move forward.

Do you use organic products?

We use a combination of organic and traditional products in our approach. Our primary focus is to use the safest yet most effective option to control the problem that exists. Organic is not always our first choice for all applications because it is not effective for all scenarios. However, if organic is right for your situation or your family, we can provide organic solutions.

How much does trimming cost?

Trees and landscape plants need regular trimming. While trimming can be expensive, there are a number of factors that go into determining the cost of trimming. Plant or tree size, location, accessibility, how long since it was last trimmed and your needs go into the cost of trimming. Contact us today to discuss your situation and get a quote.

Are You Insured?

We are fully insured for the services we provide.


"As a new customer, I am remarkably impressed with your responsiveness and personal attention. Thank you!!"

Adam from Egan


"You have been such an amazing crew. I love the frequent communication and the happy technicians. You have all been fantastic!"

Anna from Egan


"Thank you for the email – this years program looks great! Looking forward to another year of great service and excellent results!"

John from West Lakeland